Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!
Role: Associate, Law Enforcement Response Team
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We are seeking a detail-oriented, flexible, and proactive person, with a gift for prioritizing multiple tasks in a high-demand environment. If you fit this description, you should join our Safety team in San Francisco or Austin!
Who We Are:
The Safety Team at X works to safeguard the user’s voice in balance with on and off-platform safety risks through policy enforcement that promotes trust in X. Areas of focus include privacy, government and law enforcement requests, and safety advocacy.
X Safety seeks a goal-oriented, focused person to join our Law Enforcement Response Team to help keep our legal process operations organized and on track. You will focus on information requests from around the world. If you're detail-oriented, dedicated, analytical, and have a knack for managing multiple tasks efficiently, apply today!
You will handle global information requests, including document intake and processing.
You will work closely with Law Enforcement Response Team members in the U.S., EMEA and Singapore on prioritizing requests and ensuring consistency in the team’s operations.
You will continually improve processes for efficiency and consistency.
You will join on an on-call rotation, working closely with other members of the Safety team to provide timely responses to emergency requests from all over the world.
Experience in reviewing, documenting, and tracking legal requests is preferred. You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate, efficient, and timely manner.
You have:
Experience processing requests for user information, legal documents, or other relevant background experience in law or Safety.
A collaborative and optimistic mindset.
You are:
At ease with providing clear and concise responses to time-sensitive requests
An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
Flexible and can adjust accordingly to ensure team efficiency and deliverables are met
Capable of spotting anomalies or unusual patterns in requests you handle
Attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous
A keen decision maker, self motivated, and a team player
Comfortable with navigating ambiguous policy escalations
Take ownership of every task you take on and have pride in your work
You can:
Deliver consistent high-quality work
See projects through from start to finish
Fluent in written and spoken English
Extremely detail-oriented
Experience working with user information requests, legal documents, or a legal education
Exceptional communication and writing skills
Passion and enthusiasm for protecting user privacy and freedom of expression
Perseverance, determination, and grit; a stand out colleague
Ability to work on repetitive tasks
Availability to work on weekends. Schedule could include weekend coverage: Tuesday - Saturday, or Sunday - Thursday
Preferred qualifications:
1+ years in a Safety or Legal Operations role at a tech company or as a paralegal, litigation support, or equivalent experience
Bachelor’s Degree or equivalent education / experience
Working proficiency in Spanish or Portuguese
NOTE:
Role involves exposure to sensitive or graphic content including but not limited to vulgar language, violent threats, pornography, and other graphic images.
This role is full-time in either San Francisco or Austin.
Please be sure to specify all languages and level of fluency in your application/resume.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment qualified applicants with arrest and conviction records.
We are committed to an inclusive and diverse X. X is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
This job is closed.